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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diego Betancur

December 9, 2025

5  out of  5
rating by Diego Betancur
"Muchas gracias a Jennifer por su amabilidad y atención siempre! Excelente persona y representante!"
We responded:
"¡Gracias, Diego! Me alegra saber que Jennifer ha brindado una atención amable y excelente. Estamos orgullosos de tenerla en nuestro equipo. ¡Estamos aquí para ayudarte con lo que necesites!"
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Casandra Pacis - Cota

December 4, 2025

5  out of  5
rating by Casandra Pacis - Cota
"I moved from Illinois to Nevada, I had farmers but they were charging way too much. Jennifer got me a great deal and actually answered all the questions I had. She made sure I understood what my premiums and policy were. Highly recommend Jennifer."
We responded:
"Thank you, Casandra, for sharing your experience! I'm happy to hear that Jennifer was able to assist you with your move and provide a great deal. It's wonderful that she could answer all your questions and clarify your policy details. If you ever need further assistance, feel free to reach out!"
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Ashley Gibbs

December 4, 2025

5  out of  5
rating by Ashley Gibbs
"I’ve been with State Farm for 9 years and have never had a bad experience. I’ve worked directly with Maudie and always have a great experience. She has a great attitude and always makes sure my insurance needs are met. Appreciate her so much!"
We responded:
"Ashley, thank you for your wonderful review! I'm so happy to hear about your positive experiences with Maudie. She truly cares about meeting your insurance needs and providing excellent service. If there's anything else we can do for you, just let us know!"
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Karina Perez

December 3, 2025

5  out of  5
rating by Karina Perez
"Excelente servicio y la atención del agente fue maravillosa; me sentí muy cómoda y me atendió en español 🙏🏻 el nombre es Jennifer Dasher"
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Alejandra Juarez

December 3, 2025

5  out of  5
rating by Alejandra Juarez
"I had such a great experience working with Kimberly, Super friendly, professional, and really took the time to help me understand my insurance options. I felt completely taken care of, and the process was quick and stress-free. If you're looking for someone who knows their stuff and treats you like a real person, this is your go-to."
We responded:
"Thank you, Alejandra! I'm happy to hear that Kimberly provided you with such a positive experience. It's wonderful to know that you felt well taken care of and that the process was smooth and stress-free. We’re always here to help with any of your insurance needs!"
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Monica JA

December 2, 2025

5  out of  5
rating by Monica JA
"I’ve had an amazing experience with Kimberly. She is always professional, patient, and incredibly helpful. Anytime I have a question or need assistance, she responds quickly and makes sure I fully understand my options. I really appreciate her dedication and support. Highly recommend! Been with this agency since they were at the Rainbow & Lakemead location."
We responded:
"Monica, thank you for your wonderful feedback! I'm glad to hear that Kimberly has been professional and helpful in addressing your needs. Your recommendation means a lot to us, and we're grateful for your continued support since our Rainbow & Lakemead days. If there's anything else we can assist you with, just let us know!"
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Rebecca trotta-mirigliano

December 2, 2025

5  out of  5
rating by Rebecca trotta-mirigliano
"Maudie is an absolutely outstanding State Farm insurance agent! She is always there whenever we need help, and she goes above and beyond to make sure everything is taken care of. Her friendliness, professionalism, and willingness to assist makes every interaction a positive one. We truly appreciate how dependable and knowledgeable she is. Thank you, Maudie, for always looking out for us—you’re the best!"
We responded:
"Thank you, Rebecca, for your wonderful feedback! I'm delighted to hear that Maudie has been so helpful and dependable for you. Her dedication to providing exceptional service is truly valued. If you ever need anything else, feel free to reach out!"
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Erick Santiago

December 2, 2025

5  out of  5
rating by Erick Santiago
"Kimberly is always so helpful and a great agent!! She helped me and my girlfriend through the whole process of getting our vehicle insured at a great price. Couldn’t thank her enough!!!"
We responded:
"Erick, thank you for your wonderful feedback! I'm delighted to hear that Kimberly was able to assist you and your girlfriend with insuring your vehicle at a great price. We appreciate your trust in us and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
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Daniella Vallejo

December 2, 2025

5  out of  5
rating by Daniella Vallejo
"Adam Robertson State Farm is definitely the place to go if you're looking for insurance. They are awesome to work with and super helpful! I would 10/10 recommend them! The ladies in the office are super friendly and very attentive to our needs !"
We responded:
"Thank you, Daniella! I'm so happy to hear that you found our team helpful and friendly. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Kelly Vallejo

December 2, 2025

5  out of  5
rating by Kelly Vallejo
"Maudie has exceptional customer service and goes above and beyond in everything she does! She is so knowledgeable in this industry and explains everything with ease and grace! Wish I could give her, and this office 100 Stars!"
We responded:
"Kelly, thank you for your wonderful feedback! I'm so happy to hear that Maudie provided you with such exceptional service. We truly appreciate your kind words and your support for our office. If you ever need anything else, feel free to reach out!"
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jennifer ochoa

December 2, 2025

5  out of  5
rating by jennifer ochoa
"⭐️⭐️⭐️⭐️⭐️ Amazing Service from Kim at State Farm! I just had the best experience working with Kim, and I had to share! She went above and beyond to help me get a much better rate on both my car and home insurance. She took the time to explain everything clearly, compare options, and make sure I understood exactly what I was getting. Kim was patient, professional, and genuinely cared about helping me save money without sacrificing coverage. Thanks to her, I’m now paying less AND have better peace of mind. If you need someone who actually listens and works hard for you, Kim is the one! Highly recommend! 🙌💯 No need for "Jake from statefarm" when they have KIM from statefarm 💕💕💕💕🥰"
We responded:
"Thank you so much, Jennifer! I'm really happy to hear about your wonderful experience with Kim. She truly is dedicated to providing exceptional service and ensuring our customers get the best possible rates and coverage. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out."
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Eliseo Vallejo

December 1, 2025

5  out of  5
rating by Eliseo Vallejo
"My experience with this agency was above expectation. Maudie was not only knowledgeable, but a delight to speak to. I definitely recommend anyone who is looking for insurance to this office."
We responded:
"Thank you, Eliseo! I'm happy to hear that Maudie made your experience enjoyable and informative. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out!"
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cryptkreeper

November 26, 2025

2  out of  5
rating by cryptkreeper
"Been a customer for more than 7 years and it all started out great. The girl at the time gave me a huge discount as a 21 year old first time driver insurance and it was better than anywhere else. I also had roadside assistance which they had revoked that same year from me and said it would be years before I could apply for it again. I’m 28 and they still say I am ineligible. Mind you my few times I used it were locking my keys out of the car. Never heard of an insurance not allowing you to get roadside coverage again. Nowadays, customer service is awful at this office. As others have stated, they always text you back or contact you back late and it’s always with attitude as if you’re annoying them and couldn’t be bothered. And they always mention I could just switch insurance then and it’s like they don’t want you as a customer at all. Please fire your office workers as your staff should not be rude and have attitude."
We responded:
"Thank you for being a valued customer for more than seven years and for trusting us with your insurance needs! We truly appreciate you sharing your insight and experiences. We take all customer feedback seriously, as it helps us improve and better serve you. While we always strive to set a standard of excellence, it’s clear that we did not exceed your expectations this time. We value our long-term relationships, and we want you to feel comfortable reaching out whenever something needs attention. We welcome the opportunity to review your policy and ensure you have the coverages that matter most to you. Please give us a call at your convenience so we can assist you and address your concerns."
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Megan Twigg

September 16, 2025

5  out of  5
rating by Megan Twigg
"I’ve had such a great experience with this office! So friendly and knowledgeable! Thanks Kim for answering all of my questions and being so helpful!"
We responded:
"Thank you, Megan! I'm happy to hear about your positive experience with our office. Kim is indeed a valuable part of our team, and I'm glad she could assist you so well. If you ever have more questions or need anything else, feel free to reach out!"
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Lola Brna

September 3, 2025

1  out of  5
rating by Lola Brna
"I’ve been a customer with State Farm for over 12 years, 5 years ago I moved to Vegas from Illinois so I had to switch agents and decided to stay with State Farm. My previous agent, Lill and Jay felt like family and every time I call Adam Robertson’s office I feel like I’m bothering them, it’s never pleasant! Jeniffer, Sorry I had a few questions about my policy."
We responded:
"Thank you for sharing your thoughts, Lola! We truly appreciate the many years you’ve chosen to stay with us. We understand how important it is to feel welcomed each time you reach out. Our team works hard to provide friendly, attentive service with every interaction - it’s at the heart of what we do. Please don’t hesitate to call or stop by the office anytime. We’ll be happy to go over your questions and make sure your experience continues to be smooth and enjoyable. We value you and thank you again for being with us all these years!"
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Francine Davis

May 8, 2025

5  out of  5
rating by Francine Davis
"Great personnel. Answered all my questions and made me laugh."
We responded:
"Thank you, Francine! I'm happy to hear that our team was able to answer all your questions and bring a smile to your face. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're here to help!"
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Sandy Urbina

October 7, 2024

5  out of  5
rating by Sandy Urbina
"I had the best experience. I want to thank Mariana for being so helpful and knowledgeable."
We responded:
"Thank you, Sandy, for sharing your wonderful experience! I'm happy to hear that Mariana was so helpful and knowledgeable during your visit. We truly appreciate your kind words and are always here to assist with any future needs. - Adam Robertson - State Farm Insurance Agent, Henderson, NV"
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Jessie Porreca

October 5, 2024

1  out of  5
rating by Jessie Porreca
"Would give negative stars if I could! First State Farm randomly increases your bill without any notice or discussion. My bill increased every single month until I canceled. I put in a cancellation request and then a month later received a bill for one of my four policies. I emailed them and they told me it’s canceled and to ignore it. However my account shows an autopay scheduled to pay $200. I called because I need the payment to be canceled if my policy is supposedly canceled (it’s not). She lied to my face. I got confirmation that she never canceled my policy and she only requested cancellation when I reached out yesterday. Almost a month late. Mariana was EXTREMELY rude on the phone and gave me a lot of attitude and kept saying “as I said in my email”. That wasn’t the issue. The issue is the payment is showing as active and I need it removed but she can’t pull her head out long enough to provide good customer service to help me. Had to use the online chat to get my payment canceled. She also claimed to be a supervisor and she’s just an Agents executive assistant. So she lied to me about multiple things. Now I got a renewal notice and a thousand dollar bill. The policy was never canceled. She’s a rude liar."
We responded:
"Jessica, thank you for the feedback. Please give our office a call if you have any additional questions. - Adam Robertson - State Farm Insurance Agent, Henderson, NV"
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Nicole Rodriguez

October 4, 2024

5  out of  5
rating by Nicole Rodriguez
"Mariana has not only given me great and prompt service every time but still remain the lowest rate in the market. Makes me very glad to see I chose an agent that is giving not only great customer service, but the best rate!”"
We responded:
"Nicole, thank you for your wonderful review! I'm glad to hear that Mariana has consistently provided you with prompt and excellent service while also offering competitive rates. It's great to know that you're satisfied with your choice and the service you receive from our team. If you ever need further assistance or have any questions, we're always here to help! - Adam Robertson - State Farm Insurance Agent, Henderson, NV"
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isabel santiago

July 18, 2024

5  out of  5
rating by isabel santiago
"Excelente customer service.. kimberly and jenny are amazing.. extremely knowledgeable. thank you ladies for your help will definitely recommend this location.."
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Raul Ibarra

June 15, 2024

5  out of  5
rating by Raul Ibarra
"We love Adam Robertson as our state farm agent , their staff is always so nice and fast to respond. Adam and his staff always meet our personal and business needs, I am actually going to be calling them this Monday to add two more vehicles. I love the safety and peace of mind of having state farm as our insurance carrier."
We responded:
"Raul, we are thrilled to hear that you are pleased with our service and that we have met your personal and business insurance needs! Adding two more autos to your coverage is a fantastic decision for added safety and peace of mind. Thank you for choosing us as your insurance carrier. We look forward to assisting you further! - Adam Robertson - State Farm Insurance Agent, Henderson, NV"
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Megan Cash

May 8, 2024

5  out of  5
rating by Megan Cash
"Jennifer is absolutely amazing at her job! She is very professional and has the best customer service. Thank you!"
We responded:
"Megan, I am thrilled to hear that Jennifer provided you with amazing customer service! We are grateful for your positive feedback and pleased to know you had a professional experience with us. Thank you for choosing our office for your insurance needs! Adam Robertson - State Farm Insurance Agent, Henderson, NV"
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Rebekah Dasher

May 8, 2024

5  out of  5
rating by Rebekah Dasher
"Jennifer D is by far one of the best agents I’ve delt with. She is super helpful and has the best personality. She’s very knowledgeable, and definitely has made a great impression on this State Farm branch for me."
We responded:
"Thank you, Rebekah, for your review! I'm happy to hear that Jennifer's knowledge left such a positive impression on you. We're pleased to have her on our team, and we're grateful for your kind words. If you ever need assistance in the future, feel free to reach out. - Adam Robertson - State Farm Insurance Agent, Henderson, NV"
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E

April 5, 2024

1  out of  5
rating by E
"I've been a loyal customer of State Farm for nearly a decade, but my recent experiences with the office manager have left me deeply disappointed and discouraged. Throughout my interactions with the manager Maudi, I've consistently encountered patronizing and insincere behavior.Despite being a long-term customer, obtaining basic information about my policy has become an arduous task. Maudi consistently refuses to provide the necessary assistance, often redirecting me to the impersonal 800 number or an agent who is never available. This lack of consistent and reliable support is unacceptable.After enduring multiple frustrating interactions, I've made the decision to move my insurance to another office. It's disheartening to have such a negative experience with a company I've trusted for so long. I sincerely hope State Farm takes steps to improve the level of customer service provided at this office to prevent others from experiencing the same disappointment."
We responded:
"Thank you for providing us with your feedback. We appreciate your loyalty as a State Farm customer for almost a decade, and we apologize for the recent experience that did not meet our usual standards. We understand that having a good relationship with your agent is important, but there may be situations where customers need to communicate directly with various departments at State Farm to meet their needs. We take customer service seriously and are always looking for ways to improve. We will use your feedback to ensure a smoother experience for all of our customers."
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Tyler Roberson

April 2, 2024

5  out of  5
rating by Tyler Roberson
"Kim and the State Farm ohana helped us so much. Cannot thank them enough for taking care of us!"
We responded:
"Thank you for the five-star rating, Tyler! Our team is pleased to have been able to assist you and provide the help you needed. We appreciate your kind words and look forward to continuing to serve you in the future. Adam Robertson - State Farm Insurance Agent, Henderson, NV"